TEXT2DRIVETM Automation
Tools you can start using immediately, and upgrade as you go.
For growing automotive dealerships of any size. Set the foundation for your business with an automated system to build deeper relationships with customers, from the first interaction to happy customer and beyond.
OVERVIEW:
- Unlimited Users
- Unlimited Transactional Text Messages
- Two-Way Text Communication
- Mobile App
- Employee to Employee Messenger
- Employee Group Chat
- Internal Chat
- Forward/Transfer Messages
- Video Messaging
- Multi-Messaging
- Works on any phone, tablet and computer
INTERFACES:
- Sales Interface
- Service Interface
- Daily Appointment Interface
- Declined Services Interface
- Parts Interface
- Special Order Parts Interface
- BDC Interface
AUTOMATED MESSAGES:
- Appointment Reminder
- Welcome Message at Check-In
- Sales Thank You
- Service Introduction
- First Service Reminder
- Service Thank You
- CSI Request
- CSI/Advocacy Score Message
- CSI/Advocacy Score Notifications
- Declined Services
- Service OP Code Communications
Add-Ons
The Ultimate Model for Customer-to-Dealer Interaction
- LIVEchat
- TEXTconnect with dealership employees
- TEXT4appointment
- TEXTcoupons and dealership offers
- TEXTvehicle for vehicle inventory information, images, and videos
- TEXTmarketing for building your opt-in marketing database
Happier Customers, Happier Auto Dealerships
Complete online bill payment and invoicing capabilities. Repair orders and parts invoices text to customers in real time. Ability to take a deposit on a vehicle. No need to change Merchant Services Provider.
Voice Calls Within Our Platform
Ability to make voice calls from within the TEXT2DRIVETM platform. All calls are recorded and saved for training and verification purposes. Employees simply click on the customers phone number and a voice communication is established.